City College Policies

At City College, we continually assess and improve our services, seeking to meet applicable statutory and regulatory requirements without exception. Our teachers possess the requisite experience and qualifications to conduct our courses.

The welfare of our students always comes first. We offer the best of our abilities and facilities to provide our students with a conducive learning environment, and we match students’ needs and proficiencies to our courses through objective assessments. In accordance with our core values, we practice open and ethical behavior in all our transactions.

We have in place a refund policy for programme and other related fees in the event of cancellation, termination or non-completion of a course or breach of the standard student contract.

You may download copies of our policies below.

Dispute Resolution Policy

Privacy Policy

Refund Policy

Service Guarantee

Course Transfer, Withdrawal and Dismissal Policy

Course Deferment Policy

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